At the 3 C’s Conference, subject matter experts share their knowledge about current key issues in customer service, credit, and collections. 

 

In 2025, highlights include an opening keynote by Carol Cambridge, founder of The Stay Safe Project; a workshop on the seven elements of the perfect day; a new keynote from bestselling author and speaker Erick Rheam; and real-time stress relief tips from Sarah Draper, a U.S. Army veteran and former FBI agent. In addition, you will get to spend more time with favorites from last year’s conference—Pivot President Jeremy Graves and Spinal Health Consultants President Dr. Jill Jorgensen. The conference also features a networking reception, optional dinner outing, and other opportunities to build relationships with people in your field.

 

To maximize your travel budget and experience, we encourage you to also sign up for the pre-conference workshop, Managing the New Angry: De-Escalation Skills for the Workplace.