Senior Leadership Skills Certificate Program

The Senior Leadership Skills Certificate Program is designed for the next level of leadership development for our members. Senior Leadership Skills is a powerful learning experience that blends classroom training, coaching, and everyday work into one integral leadership development process. It focuses not just on what leaders learn but also how they learn it. This series of classes, online tools, templates, and application assignments enable the leader to practice and apply essential skills within the context of an actual job. To maximize the benefit of this series, NWPPA strongly encourages a cohort approach. It is our intention that this cohort will navigate and complete the series together, thus building strong relationships and support networks in public power in the West.

Certificate Program Schedule

Senior Leadership Skills Series Session #1—Lead Yourself

Who Should Attend:
Directors, managers, graduates of the Leadership Skills Series, and newly appointed senior leaders.

3-day course

Course Overview: This three-day session will focus on the foundation of leadership by helping you to first lead yourself. Specifically, you will participate in activities, engage in discussion, and apply tools that will enable you to:

  • Know your role—Take time and apply tools that will help you clearly define your role as a leader within the context of your organization; and take on an ownership mindset when it comes to your role as a leader.
  • Know yourself—Apply tools to better understand your values, working styles, and unique strengths as a leader. Learn how to engage trusted associates in helping you know yourself better.
  • Align yourself—Align and adjust your priorities, style, and daily efforts to the needs and expectations of those who matter most to you.
  • Account for your own success—Learn practical tools for increasing and sustaining high levels of accountability within yourself and your team; prepare to have a productive development discussion with your coach; and craft a strategic plan for yourself as a leader.

Senior Leadership Skills Series Session #2—Lead Your Teams

Who Should Attend:
Directors, managers, graduates of the Leadership Skills Series, and newly appointed senior leaders.

2-day course

Course Overview: This two-day course will teach you the skills to build trust, encourage collaboration, enhance problem solving, and help move your team(s) through the different stages of team development. It is a core framework of the following five steps:

  • Perform model—The first step teaches participants how to identify the characteristics of high-performing teams, assess current teams for potential gaps, and take corrective action.
  • Team charter—The second step introduces the template for documentation of goals, assignments, and accomplishments. Through this process, participants learn how to build and maintain a team structure.
  • Team development—Next we identify and describe the five stages of team development; participants are taught to diagnose the characteristics and needs of any team and then deploy those skills within existing teams.
  • Situational leadership II—The fourth step explains how situational leadership is integrated to match team leadership behaviors to a team’s development stage. Participants learn to analyze, diagnose, think about, and apply leadership concepts effectively in any situation.
  • Tools for team leadership—The final step imparts team dynamics and strategies for higher performance. Participants are given tools to focus on meeting structure and facilitation, and they learn how to plan agendas, create action plans, and evaluate the effectiveness of meetings.

Senior Leadership Skills Series Session #3—InsideOut Coaching

Who Should Attend:
Directors, managers, graduates of the Leadership Skills Series, and newly appointed senior leaders.

2-day course

Course Overview: Everyone possesses the potential to perform at a higher level, and great leaders bring out the skills and abilities already inside us. InsideOut Coaching is designed to help organizations achieve performance breakthroughs by turning leaders and managers into confident and effective coaches.

Contrary to popular belief, coaching doesn’t have to be complicated or difficult. InsideOut, an industry leader in developing manager-as-coach skills, keeps its focus on two primary elements proven to unlock performance breakthroughs: 1) understanding key elements of human performance and how to influence them; and 2) learning and practicing a repeatable process for structuring coaching conversations based on the world-renowned G.R.O.W.™ Model. The G.R.O.W. Model represents the four stages of decision making; targeted questions at each stage provide the practical framework for holding effective coaching conversations. Learning objectives of this session include:

  • Have a high level of coaching confidence and ability leaving the classroom
  • Start coaching on real issues—right away—for immediate results
  • Coach more consistently and with greater impact
  • Coach on those issues most important to the team and organization
  • Learn a team process that enables leaders to build consensus and accountability

Senior Leadership Skills Series Session #4—Lead Your Organization

Who Should Attend:
Directors, managers, graduates of the Leadership Skills Series, and newly appointed senior leaders.

2-day course

Course Overview: This session will focus on leading within your organization by maximizing the performance of your team. There is a big difference between knowing how to survive in the organization and knowing how to help your organization succeed. This session will help you do both. You will learn and apply key tools for maximizing and sustaining high performance within your team; in doing so, you will make clear ties to the success of your organization.

You will learn how to:

  • Create focus—Create clarity, unity, and alignment on top goals and priorities for your team and its members.
  • Establish measures—Set meaningful measurement methods for your team. Discover the power of the team scoreboard and the individual scoreboard.
  • Ensure a high-performance environment—Ensure that the work environment is conducive to high performance from both your team and from individual team members.
  • Improve processes—Help your team to define, analyze, and continuously improve key processes.
  • Solve problems—Establish a common method for defining problems, finding the root cause, creating sustainable solutions, and implementing for success.
  • Lead projects—Apply proven tools to managing the people side of projects.
  • Standardize success—Learn how to capture best practices and standardize the essential work of your team to ensure ongoing success.

Senior Leadership Skills Series Session #5—Lead Your Organization Sustain Excellence, and Manage Change

Who Should Attend:
Directors, managers, graduates of the Leadership Skills Series, and newly appointed senior leaders.

2-day course

Course Overview: Senior Leadership Skills Session #5 will focus on sustaining a culture of excellence within your team and organization. You will learn how to assess your culture, lead change, and renew the energy of your team toward desired values, goals, and initiatives. In this session you will learn and apply key tools for maximizing and sustaining high performance within your team. In doing so, you will make clear ties to the success of your organization as well.

You will learn how to:

  • Know your culture—Gain clarity on your culture. What makes it unique? What does it really look like today? What is the vision for the future?
  • Lead in all directions—Recognize and respond to the opportunity you have to lead others at all levels and corners of the organization. Begin to harvest leadership in others.
  • Lead change and transition—Create change readiness in yourself and those you lead. Apply tools to define change, address resistance, and facilitate transition.
  • Contribute to community—Recognize and help develop the communities within which you operate and influence. Learn to be exemplary citizens with those communities.
  • Celebrate success—Learn and apply practical methods to documenting, reinforcing, and rejoicing in the success of your team and organization.
  • Sustain the effort—Learn how to renew and realign the commitment and energy of your team.