Customer Services Supervisor

Customer Services Supervisor

  • Full Time
  • Tillamook, OR
  • Salary: $8,203 - $10,459 per month, DOE
  • Posting End Date: June 1, 2021

Website Tillamook People's Utility District

Wage or Salary:
$8,203 - $10,459 per month, DOE

The Customer Services Supervisor directs the Customer Services Department and is accountable for its successful functioning.  The department is responsible for customer account services, payment processing, collections, meter inspections, and mailroom services.  The Customer Services Supervisor monitors and evaluates the progress of the department toward meeting goals, and makes any necessary adjustments in objectives, work plans, schedules, and resource commitments.

QUALIFICATIONS:   

A combination of education and experience equivalent to a Bachelor’s Degree and five years of experience that includes project management and the supervision of employees. Ability to manage the work of a department to achieve District goals and objectives; Supervise and direct the work of others to attain high quality work in an efficient manner; interpret policies, rules, and procedures in light of the particular circumstances at hand and modify and establish new policies and procedures as necessary; demonstrate expertise using and supporting the District’s customer information system; effectively identify and resolve problems; change focus quickly while re-prioritizing; communicate effectively in oral and written forms; meet and work courteously and effectively with other employees, customers, elected officials, and the public.

The ideal candidate will have experience working in the electric utility industry, working for a public employer, and working in a unionized environment.

Refer to the job description for a complete description of duties and responsibilities.

 

Additional Information:

TO APPLY: 

The required fillable application form is located on our website at www.tpud.org, or contact Tillamook PUD at 1115 Pacific Avenue, PO Box 433, Tillamook, OR  97141 or E-Mail: jobs@tpud.org. In addition, a cover letter and one recent letter of recommendation are required. Resumes are encouraged, but do not replace the required P.U.D. job application.

ELIGIBILITY: 

Under the provisions of the Immigration Reform and Control Act of 1986, Tillamook PUD requires any person hired or rehired to provide evidence of identity and eligibility for employment on the date of hire.

To apply for this job please visit www.tpud.org.