Supervisor – Distribution Service & Design (R16-088)

Company Name: Portland General Electric
Phone Number: 503-464-7171
City: Portland
State/Provence: OR
Zip: 97204
Job Title: Supervisor – Distribution Service & Design (R16-088)
Number of Openings: 1
Position Type: Management
Posting Start Date: March 8, 2016
Salary: DOE
Salary Per: Hour
Work Time: 40
Work Time Type: hours

APPLICATION DEADLINE: March 28, 2016 Portland General Electric values the energy of teamwork, diversity, and innovation to provide our customers with safe and reliable power. As Oregon’s largest provider of electric service, PGE is helping to shape Oregon’s energy future. What is it like to work at PGE? Well, it’s fun. It’s challenging. It’s enriching. And with the average employee spending nearly 14 years with us, we think you’ll like it too. You’ll work with talented coworkers in a supportive and results-oriented environment. Our progressive vision and commitment to excellence in our service and operations will keep you and your coworkers engaged and aimed towards excellence. Are you ready to be part of an essential, dynamic and motivating company? Join our team – apply for a position today. Supervisor – Distribution Service & Design This position will provide direct supervision of Service Design Project Managers (SDPMs), Designers, and Design Technicians. This position will create an environment of open communication to build a strong local Service & Design team. Using creative problem solving to generate new solutions, share procedures and information with other design teams and Distribution. JOB RESPONSIBILITIES INCLUDE: Supervise and lead SDPMs and the local Design group to meet internal and external customer needs for distribution design and project management. Understand customer design needs to better deliver high quality design services. Implement and measure effects of current programs and new work processes on Team goals. Work closely with local management, including area line managers, general foremen, storeroom, survey and other workgroups. Create a Service & Design Team that demonstrates excellence in all its work. 30% Lead discussion and analysis of new and existing PGE design practices, standards, rules, and tariffs. Create cost savings and customer satisfaction while ensuring that PGEs safety and electrical system requirements are met. Responsible for the technical work and relations with PGE customers to apply electrical service requirements (ESR book) and meet National Electric Safety Code, PGE Construction Standards, and OPUC tariff. Ensure continuous improvement of design processes. Work as a team with other Service and Design supervisors to address design issues, review and recommend potential changes to tariff or rule interpretations. Build upon the consistent application of PGE work practices. Represent PGE with key external constituencies and customers. Build customer relations through job site visits, direct contact with individual customers, government agencies and involvement in local industry associations. Routinely communicate with customers to resolve issues or questions regarding distribution design projects. Participate in the local associations and industry groups. Use relationships and contacts to expedite the flow of customer information, meet customer needs and improve overall satisfaction with PGE. Motivate and encourage your Service & Design Team to collaborate with other PGE teams, such as the Line Department, Key Customer Management, Property Services, Engineering, and Customer Service. Interested in the extras? PGE offers a range of competitive benefits including medical insurance, paid vacation, a company matching gift program, tuition reimbursement and retirement savings that includes a 401(k) plan with matching company contributions and a PGE stock purchase plan. Additionally, PGE provides robust on-the-job development and training opportunities, as well as incentives for meeting company goals and encouraging health, safety and community volunteerism. Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

Staffing Services Contact: Sandy Banister 503-464-7250 Connect”>href=”http://Banister 503-464-7250 Connect”>Banister 503-464-7250 Connect with us on Twitter (, Facebook ( and LinkedIn ( THIS IS AN INTERNAL / EXTERNAL JOB POSTING

Experience Required:

KNOWLEDGE/SKILLS/EXPERIENCE Typically eight years of professional experience, with two years of project management or supervisory experience. Possess a valid drivers license and provide an acceptable, privately owned vehicle to conduct company business. Thorough knowledge of energy tariff, rules, policies, and practices. (standards, current accounting system, current Franchise Agreements, Electric Service Requirements Book, etc) especially as they relate to PGE Knowledge of all aspects of line department operations, design, transmission and distribution systems, rules and regulations, and applicable codes relating to electrical service delivery. (NEC, NESC) Strong leadership and supervisory skills, including creative problem solving and technical analysis. Working knowledge of PGEs organization, finance, budget, human resources, and administrative procedures preferred PHYSICAL/MENTAL ABILITIES AND PROCESSES Requires substantial decision-making activities–evaluating and prioritizing work, allocating resources, and personnel decisions. Will lead team to develop goals and team scorecard, review and recommend process improvements and implement design processes. Requires substantial reasoning capabilities–synthesizing creative solutions with critical thinking to deal with complex problems. Includes dispute resolution with customers to maintain PGEs reputation within the community.

How to Apply:

To be considered for this position, please complete the following employment application by the deadline: If you have any questions, please feel free to call us at 503-464-7250. PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

Posting End Date: March 28, 2016