Line Dispatcher Specialist III

Company Name: Portland General Electric
Phone Number: (503) 464-7250
City: Portland
State/Provence: Oregon
Zip: 97204
Job Title: Line Dispatcher Specialist III
Number of Openings: 1
Position Type: Dispatcher
Posting Start Date: June 20, 2016
Salary: DOE
Salary Per: Per Hour
Work Time: 40
Work Time Type: Hours


Portland General Electric values the energy of teamwork, diversity, and innovation to provide our customers with safe and reliable power. As Oregon’s largest provider of electric service, PGE is helping to shape Oregon’s energy future.

What is it like to work at PGE? Well, it’s fun. It’s challenging. It’s enriching. And with the average employee spending nearly 14 years with us, we think you’ll like it too.

You’ll work with talented coworkers in a supportive and results-oriented environment. Our progressive vision and commitment to excellence in our service and operations will keep you and your coworkers engaged and aimed towards excellence.

Are you ready to be part of an essential, dynamic and motivating company? Join our team – apply for a position today.


Line Dispatcher

Specialist III


Prepares and dispatches all Transmission and Distribution work for PGE and contract line crews/service crews.  Supports functions for Planning Scheduling and Line Dispatch. This position includes complex planning, coordinating, scheduling, and dispatching service work and supports work coordination for line crews and equipment for overhead and underground projects. This position will provide dispatching support to all regions as required to meet daily operating demands. The Dispatcher I position is designed for progression to the Dispatcher II as competencies are achieved and training Milestones are completed.




60% Dispatching and Coordination (Primarily Coverage): Ensure that customer connections, maintenance, and system expansion work is completed efficiently and economically by primarily planning, scheduling and dispatching PGE and contract crews; monitoring job progress; scheduling special equipment and may include working with other utilities to coordinate work; using the ARM Scheduler to schedule and track crew work activity and monitor work backlog details.

30% Assist Operation Supervisor, Field Supervisor, other Dispatchers, and Planner with forecasting overall crew manpower needs; communicate job status with customers and all PGE interests; perform special duties as assigned and requested by the Planner/Scheduler, Dispatch and PSLD Supervisor. Fill in for the Dispatcher as requested.

10% Restoration: Assist in achieving prompt and efficient service restoration by assessing system damage to estimate resources required for repairs. Provide restoration estimates as needed. Work jointly across regions on certain projects and assist on outage repairs. Provide guidance and leadership during outage restoration. Identify regional variances in process and make recommendations for improvements.



  • Proficient knowledge of Maximo
  • Advanced and deep knowledge of ARM Scheduler (Logica)
  • Proficient understanding of Central Config
  • Proficient knowledge of ARC Viewer / Field View
  • Proficient knowledge of Microsoft software (Word, Excel, Outlook)
  • Ability to motivate others and stay positive
  • Proficient decision making and prioritization skills
  • Knowledge of most PGE geographic regions
  • Demonstrated verbal communications and negotiation skills
  • Ability to work well cross-functionally with a variety of people to accomplish goals
  • Proficient understanding of the PGE-IBEW work rules & related OPUC regulations
  • Proficient organizational and attention to detail skillset
  • Associated degree or 1-3 years in a related field required


PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.


Interested in the extras? PGE offers a range of competitive benefits including medical insurance, paid vacation, a company matching gift program, tuition reimbursement and retirement savings that includes a 401(k) plan with matching company contributions and a PGE stock purchase plan. Additionally, PGE provides robust on-the-job development and training opportunities, as well as incentives for meeting company goals and encouraging health, safety and community volunteerism.


Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.


Staffing Services Contact:

Sandy Banister



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Experience Required:

Please see description for more information.

How to Apply:

To be considered for this position, please complete the following employment application by the deadline:

If you have any questions, please feel free to call us at 503-464-7250.

Posting End Date: July 5, 2016