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Community Relations Specialist

  • Full Time
  • Hayden, Idaho
  • DOE
  • Posting End Date: December 4, 2022

Website Kootenai Electric Cooperative

Wage or Salary:
DOE

The Community Relations Specialist assists with business development and communications activities.

Core Competencies

  • Safety:  Adhere to all workplace and trade safety laws, regulations, standards, rules, and practices. Use of Personal Protective Equipment as required.  Take individual responsibility in managing safety risks and reporting unsafe conditions or unsafe work practices.  Respond positively to safety-oriented feedback. Contribute to a culture of safety.
  • Quality of Work:  Produce thorough, high quality work with minimal errors.  Seek feedback, make corrections as needed.  Identify problems and solve them.  Strive to improve processes.  Work collaboratively with team members to implement systemic changes.
  • Productivity:  Complete assigned work in a timely fashion.  Utilize slow periods productively.  Produce amount and volume expected, at accepted speed.
  • Technical Skills/Job Knowledge:  Demonstrate appropriate level of understanding of technical skills in area of expertise, technology, products, and/or processes involved.  Perform assigned duties.  Keep current on changes.  Competent with all technology and industry best practices necessary to perform job. Maintains necessary certification(s).
  • Communication:  Oral and written communication clearly convey information.  Keep others informed of activities and problems in timely manner.  Listen well.  Respond appropriately and respectfully.
  • Teamwork/Ability to Work With Others:  Demonstrate ability to work in positive manner with co-workers and/or customers with differing backgrounds, opinions, capabilities, etc.  Willingly share skills, competencies, and knowledge with others.  Establish and maintain strong, effective working relationships.  Contribute effectively to group efforts.  Promote harmony.  Agree to disagree without damaging relationships.
  • Accountability:  Maintain excellent attendance and punctuality.  Arrive on-time and be prepared to work.  Accept responsibility for work and actions.  Be reliable.
    Integrity:  Demonstrate honesty, high ethical standards, and respect for all team members, co-workers, and KEC members.
  • Professionalism:  Always address internal and external customers with courtesy and respect.  Dress in work attire appropriate to the position.  Communicate business information in timely fashion, using means of communication appropriate to the situation.
  • Support of Cooperative Goals, Policies, and Procedures:  Support Cooperative goals.  Adhere to all Cooperative policies and procedures.  Understand that internal customer and external member focus is always top priority.  Contribute effectively in support of that priority.
  • Problem-Solving:  Use sound logic and methodology to solve problems.  Explore multiple sources for answers, as required.  Able to identify hidden problems.  Propose solutions.

Job Responsibilities/Essential Functions

  • Works closely with the Manager of Member Experience, local governmental jurisdictions, and economic development organizations to determine future growth areas and opportunities for Kootenai Electric Cooperative.
  • Researches, writes, and drafts content, maintaining appropriate tone and adhering to KEC’s style guide. Evaluates and contributes to a variety of marketing and communications activities to achieve company objectives which could include developing or contributing content or ideas for: email, KEC’s app,  presentations, forms, outage communications, and events.
  • Gathers information relating to new residential and commercial developments, liaising with developer & KEC for terms of electric service contracts, and developing electric service proposals for upcoming projects.
  • Works with KEC Trust Board of directors and provides administrative support to the Operation Round-Up Program.
  • Coordinates sponsorship and donations requests.
  • Works with management, staff, nominating and credentials and elections committees, KEC trust board, and vendors.
  • May represent KEC at business meetings, civic and community functions as appropriate.
  • Adheres to deadlines and established quotas.
  • Participates in and assists with company sponsored events. Works with a team to coordinate events and activities such as the annual meeting, member appreciation event, golf tournament and other company events.
  • Assists with other Marketing and Communications functions, as needed.
  • Performs other duties as directed or required.

Job Requirements

  • Education/Experience:
    • High school diploma or equivalent required.
    • One or more years of business development, customer service, communications, marketing, or related experience preferred.
    • Bachelor’s Degree in Communications, Marketing, or a related field preferred.
    • Experience with business development and event planning preferred.
  • Knowledge/Skill
    • Effective written, verbal, and interpersonal skills, with the ability to present material in a clear, concise and professional manner and handle communications and situations with tact and diplomacy.
    • Excellent composition, spelling, grammar, and punctuation.
    • Understanding of marketing and industry trends.
    • Effectively handles priorities and completes them in a timely manner.
    • Strong computer skills including experience using email, web-based resources, Microsoft Office products, and job-related software.
  • Mental Demands:
    • Must be organized and able to create, concentrate, prioritize, compare, compile, compute, and coordinate.
  • Working Conditions/Hazards:
    • Typically, normal office environment with low to moderate levels of noise exposure and a comfortable temperature-controlled work area with occasional work outside for various events.
    • Attendance at evening meetings required as needed.
    • Must be available for unscheduled work (i.e., outages)
    • Travel may be required

Interested candidates must complete a KEC employment application at www.kec.com. This position will remain open until filled, with priority consideration given to those who apply by December 4, 2022.

Kootenai Electric Cooperative, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their disability or protected veteran status.

To apply for this job please visit www.kec.com.