Company Name: Monterey Bay Community Power
Phone Number: (916) 974-0199
Job Title: Key Accounts Manager
Number of Openings: 1
Position Type: Key Account Executive
Posting Start Date: October 9, 2017
Salary: $80,000 - $125,000
Salary Per: Per Year
Work Time: 40
Work Time Type: Hours
The Key Accounts Manager works under direction from the Director of Power Services and has responsibility for a wide range of account related issues, including customer service, business development, and program development. This position will work with Monterey Bay Community Power (MBCP) key commercial and industrial accounts, MBCP’s data and call center vendor, and Pacific Gas and Electric Company (PG&E) to ensure customer satisfaction and retention. Key Accounts manager will also be responsible for addressing systemic customer relationship issues as they arise and developing/offering new programs of benefit as they are developed. Key accounts manager shall maintain positive relationships with all MBCP customers and assist with residential customer outreach as may be necessary from time to time.
The Key Accounts Manager is the lead customer care representative for MBCP’s large customers, providing oversight for MBCP customer account management and administrating customer programs under the general supervision of the Director of Power Services. This job serves as the lead point of interaction between PG&E, the data management vendor and MBCP to identify and resolve issues related to MBCP’s and/or PG&E’s tariffs, program designs and business operations. In addition to administration of existing programs, this role may require modification and development of new programs and rate structures to better serve MBCPs commercial customers. The Key Accounts Manager will also work directly with strategic accounts and will participate in community events and/or perform related tasks for residential customers as may be needed.
Any combination of education and experience that would provide the knowledge and abilities listed. Typically, equivalent to possession of a Bachelor’ degree from an accredited college or university in Business Administration, Engineering, Communications and 4 years of experience in customer service, energy industry operations and/or commercial account management. A Master’s degree in a related field preferred.
Location and Compensation: MBCP is a new organization currently looking for permanent office space in Monterey. Compensation for this position ranges from $80,000-$125,000 commensurate with experience. A full benefits package is also offered as part of salaried employment.
How to Apply:
The position is open until filled.
To be considered for this position, please submit a MBCP application, detailed resume, cover letter, and three professional references to:
Bryce Consulting, Inc.
3436 American River Drive, Ste. 7A
Sacramento, CA 95864
Tel: 916-974-0199 Fax: 916-974-0224
Posting End Date: November 3, 2017