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Energy Services Manager

  • Full Time
  • Spokane, Wash.
  • Salary: $98,586 - $123,333 per year
  • Posting End Date: September 30, 2022

Website Inland Power and Light

Wage or Salary:
$98,586 - $123,333 per year

The energy services manager will lead the development, evaluation and implementation of residential and commercial energy management programs and services. This position coordinates the vision, strategy, business plan, roadmap and tactics to ensure that Inland Power is meeting its Bonneville Power Administration (BPA), I-937, conservation potential assessment (CPA), RUS loan program and Clean Energy Transformation Act (CETA) requirements. Ensures a high level of member service and support for cooperative efficiency improvements. The energy services manager will work directly with all members to answer their energy efficiency questions, provide rebate program assistance and support them in maximizing their conservation efforts. Manage Inland Power key account program.

Job Description

1. Serves as the cooperative’s principal developer and facilitator of energy efficiency and renewable energy initiatives relating to industrial, commercial, and residential energy efficiency programs. Stays current on best practice industry standards and potential program enhancements.

2. Supervises energy services staff, including planning, organizing, directing and monitoring work activities.

3. Leads in developing and managing the cooperative’s RUS loan program application, processing and requirements. Works closely with the communications team to promote programs to the membership. Works closely with finance and NISC to coordinate on bill financing. Works closely with finance in processing and reconciling reports to release liens and payoffs.

4. Manages the cooperative’s low-income energy efficiency program to meet WA state CETA mandates and requirements.

5. Serves as the cooperative’s lead in developing relationships with developers, contractors, members, BPA, government agencies and local organizations promoting energy efficiency, renewable energy and demand side management to explain programs and initiate projects.

6. Helps develop, cultivate and deliver complex commercial and industrial projects. Screens projects for viability and program applicability. Performs project cost-benefit analysis to determine financial feasibility.

7. Develop relationships with Inland Power’s key accounts to keep them informed on Inland Power initiatives and to meet their needs.

8. Manage Inland Power’s electric vehicle rebate program and member initiative.

9. Actively partner with member experience department to develop methods to inform and train member service staff about member programs, helpful tools to utilize for high-bill complaints, and tips regarding energy efficiency.

10. Professionally present energy solutions and information at public functions such as trade shows, community meetings and events.

11. Consistently look for marketing opportunities to provide members with the appropriate information to change energy consumption habits.

12. Aids members regarding energy assessments and technical analysis of residential and commercial buildings to determine suggested conservation measures, practices, costs, energy savings and payback potential.

13. Other tasks and duties, as assigned.

Additional Information:

Minimum Qualifications & Requirements

1. Minimum Qualifications:

a. Requires a bachelor’s in business, engineering, energy conservation, finance or a related field.

b. Prefer five years related work experience in the technical aspects of energy conservation.

c. Prefer two years or more in program development and implementation of new technology, services or business.

d. Strong member service skills.

e. Strong oral and written communication skills, as well as excellent presentation skills.

f. Strong Microsoft Office skills. Must be able to build Power Point presentations.

2. Knowledge and Skills:

a. Clear understanding of electric technologies, specifically related to energy use, energy efficiency and efficient building construction practices, including:

i. Cost comparison of operating natural gas, propane, electric appliances and their efficiency ratings, including HVAC, water heaters, appliances, etc.

ii. Rebate and credit programs available for conservation and efficiency investments through BPA, government and other utilities.

iii. Residential, commercial, industrial and irrigation efficiency requirements.

b. Relationship building skills with developers, contractors, members, BPA, government, etc.

c. Knowledge of cooperative policies and procedures.

d. Excellent people skills, including communication, diplomacy, interpersonal relations, and conflict management.

e. Ability to deal with the public in difficult situations.

f. Good problem-solving skills.

g. Organization skills including attention to detail and accuracy.

h. Professional appearance and attitude.

i. Excellent mathematical skills.

j. Ability to understand, interpret, and apply departmental processes and procedures.

3. Mental Demands/Working Conditions:

a. Ability to climb stairs and work effectively at heights on a regular basis.

b. Ability to walk on uneven surfaces both in and out-of-doors.

c. Ability to crawl in attics and under-floor crawl spaces.

d. Sit at a desk or in a car for extended periods of time.

e. Occasionally required to push, pull, lift and carry up to 25 pounds.

f. Ability to meet time deadlines and effectively multi-task.

Application Process:

Please visit Inland Power’s website at for a full job description and application.

Inland Power and Light Company is an Equal Opportunity Employer

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