Energy Efficiency Advisor I or II

Company Name: Benton PUD
Phone Number: (509) 582-1270
City: Kennewick
State/Provence: Washington
Zip: 99336
Job Title: Energy Efficiency Advisor I or II
Number of Openings: 1
Position Type: Energy Services / Energy Efficiency
Posting Start Date: March 6, 2017
Salary: $50,820 – $66,550 DOQ
Salary Per: Per Year
Work Time Type: Hours
Duties:

Benton PUD is looking for an individual with competency in the fundamentals of conservation programs and energy efficiency.  This position is an exciting role that will help meet conservation requirements and provide opportunities for our electric customers to save energy on their monthly power bill.  The work is challenging and our company is small and personal.

Energy Efficiency Advisor I:

The primary purpose of this position is to provide District customers with energy advice including high bills resolution and conservation recommendations, perform conservation inspections, and ensure customer and contractor service quality is achieved.

Energy Efficiency Advisor II:

The primary purpose of this position is to provide District residential and small to mid-sized commercial customers with energy advice including high bills resolution and conservation recommendations, ensure conservation program requirements/certifications are met by internal/external auditors/contractors, and ensure customer and contractor service quality is achieved.

Energy Efficiency Advisor I:

  1. Support the District’s mission to serve our customers and foster a positive workplace by personally choosing behavior aligned with our values and ethical code.
  2. Assist high electric bill customers by investigating high bills, providing an explanation of costs, making recommendations for energy conservation, and informing them of potential resources for alternative funding.
  3. Provide conservation service for customers by reviewing usage history, examining customer facility(ies), making recommendations for energy conservation measures, and resolving customer complaints or concerns or escalating as needed.
  4. Provide residential or commercial customers with excellent service by responding to phone calls and walk-ins, conducting home audits and inspections, and presenting conservation information at community events.
  5. Assist in designing energy conservation programs for residential customers by conducting field research for further analysis.
  6. Perform other duties as requested.

Energy Efficiency Advisor II

  1. Support the District’s mission to serve our customers and foster a positive workplace by personally choosing behavior aligned with our values and ethical code.
  2. Ensure conservation internal/external auditors/contractors meet the applicable requirements of the program by training to contract specifications, conduct job on-site observations, audit for compliance, maintaining required certifications for employees, and compliance with contractor agreements.
  3. Assist high electric bill customers by investigating high bills, providing an explanation of costs, making recommendations for energy conservation, and informing them of potential resources for alternative funding.
  4. Provide conservation service for customers by reviewing usage history, examining customer facility(ies), making recommendations for energy conservation measures, and resolving customer complaints or concerns or escalating as needed.
  5. Provide residential or small to mid-sized commercial customers with excellent service by responding to phone calls and walk-ins, conducting home audits and inspections, presenting conservation information at the customers premise and community events.
  6. Resolve or escalate all auditor/contractor contract compliance concerns by evaluating issues against the contract specifications, searching for acceptable alternatives and escalating when it exceeds the program guidelines.
  7. Ensure energy conservation program success by providing analysis and recommendations to Energy Programs Analyst.
  8. Support future conservation program development and design by maintaining relationships with District customers and energy conservation contractors through field visits, phone calls, and correspondence.
  9. Perform other duties as requested.
Experience Required:

Energy Efficiency Advisor I:

Minimum Education and Experience:

  • AA/AS in Engineering Technology or related technical degree program
  • 1-2 years experience in construction, weatherization, or energy auditing

Education Substitution:

In lieu of AA/AS, a minimum of 2 additional years of directly related experience may be used at the District’s discretion

Licensing and Certifications:

Must possess and maintain a WA State driver’s license.

Prefer certifications in energy auditing/inspecting, Performance Tested Comfort System (PTCS), residential air distribution testing, residential construction certification, Building Operator Certification I and Energy Star homes (or equivalent certifications).

Knowledge, Skills and Abilities:

  • Proficient in MS Office
  • Knowledge of home construction, building codes, weatherization and heat pump specifications, HVAC system function
  • Knowledge of heating equipment sizing (manual J load calculations)
  • Knowledge of heat transfer properties
  • Knowledge of alternative energy systems
  • Knowledge of moisture interaction with building components
  • Strong interpersonal and customer service skills

Energy Efficiency Advisor II:

Minimum Education and Experience:

  • BA/BS in Engineering Technology or related technical degree program
  • 3-4 years experience in energy advising with at least 2 years leading staff or programs and utilizing conservation measures/methodologies

Education Substitution:

A BA/BS is preferred; however, substitution is allowed for those with an approved job-related certification and at least an AA degree, with 2 additional year of directly related experience

Licensing and Certifications:

Must possess and maintain a WA State driver’s license.

Strongly prefer certifications in energy auditing/inspecting, Performance Tested Comfort System (PTCS), residential air distribution testing, residential construction certification (or equivalent certifications)

Prefer certifications in Building Operator Certification I and Energy Star homes (or equivalent certifications).

Knowledge, Skills and Abilities:

In addition to those noted above for Energy Efficiency Advisor I:

  • Proactive issue resolution
  • Commercial building energy auditing training
How to Apply:

Submit an online application through Benton PUD’s Job Openings and Application Portal on the Benton PUD Web site www.bentonpud.org/careers.  Resume and cover letter are optional and may be uploaded into the application.

Equal Opportunity Employer: Minorities/Women/Veterans/Disabled

Posting End Date: March 21, 2017