Dispatcher

Company Name: Northern Lights, Inc.
Phone Number: (208) 255-7197
City: Sagle
State/Provence: Idaho
Zip: 83860
Job Title: Dispatcher
Number of Openings: 1
Position Type: Dispatcher
Posting Start Date: October 24, 2017
Salary: Depends on prevailing wage of classification
Salary Per: Per Hour
Work Time: 40
Work Time Type: Hours
Duties:

DUTIES:

Outage Management: Take outage information from the membership, dispatch
crews, monitor the two-way radio system and log information from line crews. Record outage
notification and update outage information on the Outage Management System. Coordinate
switching information between power suppliers and NLI operations. Notify membership about
planned outages and power restoration. Utilize Command Center Metering System to query
metering points for outages. Use the Automatic Vehicle Locating system to track crews.

Operations: Receive and pre-screen locate requests from the locating council prior to
dispatching NLI locators. Coordinate and schedule locate tickets for NLI operations prior to line
crews performing construction or repair. Work with NLI Member Services Department to
update meter and member account information. Assist in answering questions regarding the
status of new services from the membership and area electricians.

Miscellaneous: Receive and log switching procedures by crews. Take Safety Meeting & Safety
Operating Committee minutes. Occasionally, type letters and complete permits. Schedule
disconnect/reconnect requests with area electricians and NLI membership. Send information to
afterhours dispatch provider. Send membership tree clearing request forms upon request.
Prepare easements for recording and enter indexing information on the computer. Assist in
completing Customer Job Orders (CJOs) for invoice and other duties as assigned.

OTHER: Must live within 30 minutes of NLI’s Sagle Headquarters. Must be available to
work after-hours including weekends and holidays and to work for extended periods
during large outage events. Must schedule and notify Supervisors about planned leave.
Must be courteous and polite and work in a team environment.
Northern Lights, Inc. reserves the right to cancel or rescind this position opening at any time.
Northern Lights, Inc. reserves the right to solicit applications for any position posting from other
sources outside the Cooperative concurrent with or separate from any internal posting.

Experience Required:

KNOWLEDGE, SKILLS:

Should have a working knowledge of Microsoft Office, specifically
Outlook, Word, and Excel. Will need to become proficient with PCS Connect Customer
Information System, InfoCenter, Command Center, Outage Management System and two-way
radio communications. Successful candidate will possess excellent written and verbal
communication skills. Position requires skill in working under pressure of time and conflicting
demands.

How to Apply:

All bids or applications must be in writing and received by 5:00 pm on the closing date of
position. All bids or applications should be sent to Northern Lights, Inc., Attn: Deed Hall,
PO Box 269, Sagle, ID 83860, emailed to deed.hall@nli.coop or faxed to 208-263-7412.

Posting End Date: November 6, 2017