Customer Accounts Supervisor

Company Name: Columbia River PUD
Phone Number: (503) 397-1844
City: St Helens
State/Provence: Oregon
Zip: 97051
Job Title: Customer Accounts Supervisor
Number of Openings: 1
Position Type: Management
Posting Start Date: March 22, 2016
Salary: $67,184 - $95,825
Salary Per: Per Year
Work Time: 40
Work Time Type: Hours
Duties:

Working independently and collaboratively with others, this position plays an integral role in executing the CRPUD’s mission, philosophy, and commitment to providing safe, reliable power to our community and exceptional service to our internal and external customers. This position shares responsibility with other members of the executive team for establishing and encouraging a dynamic, high-functioning, engaged work environment that fosters a safe and healthy work culture.

 

Provide visible and confident leadership of the Customer Accounts Department while ensuring the safe, efficient, and effective utilization of personnel, equipment, and contractors. Set and enforce high standards for performance, professionalism, integrity, and business ethics. Lead, inform, empower, and motivate CRPUD personnel to meet and exceed identified goals and objectives.

 

Supervise and coordinate the design, implementation, and delivery of the CRPUD’s various programs, products, and services. Align CRPUD policies, procedures, programs, and resources with the CRPUD business objectives and Strategic Plan. Direct existing customer service programs, processes, and standards to ensure customers experience exceptional customer service.

Experience Required:

Associate’s degree in any area of Business or Public Administration and a minimum of five years customer service or equivalent supervisory experience, or any similar combination of education and experience. Working knowledge of the utility industry. Valid driver’s license.

How to Apply:

You may visit our office in Deer Island to pick up an application packet, call our job line at (503) 397-8159 to have an application packet mailed to you, or download a complete application packet on our website at www.crpud.net

Posting End Date: April 21, 2016