Apparatus Field Technical Support Manager

Company Name: PacifiCorp
Phone Number: (503) 813-7178
City: Salt Lake City
State/Provence: Utah
Zip: 84116
Job Title: Apparatus Field Technical Support Manager
Number of Openings: 1
Position Type: Management
Posting Start Date: November 15, 2017
Salary: $93,500 - $121,100
Salary Per: Per Year
Work Time: 40
Work Time Type: Hours

Manages the day-to-day operations of a geographic territory, region, location or functional unit that has a significant impact on corporate, business unit, or organizational objectives. Establishes and implements business objectives, strategies, and plans. Manages and allocates financial and employee resources. Responsible for selecting, coaching, and developing employees and responsible for management of employee salaries. Implements and supports Company programs and policies. Usually responsible for establishment and adherence to department budget.


  • Develop and modify policies and practices to improve the overall operational effectiveness of PacifiCorp’s transmission and distribution system.
  • Provide technical support to critical and highly complex operation and control functions within the business.
  • Lead development and implementation processes and procedures to enhance operational effectiveness.
  • Evaluate policies, procedures and other documentation and ensure all aspects of electrical operations are in accordance with Company safety procedures and legislative requirements.
  • Supervise local and remote technical support staff.
  • Analyze schemes and prints and prepare field notebooks and outlines for installation of apparatus equipment for journeyman.
  • Provide apparatus training as needed for various departments including dispatch, relay technicians, journeyman and switchman.
Experience Required:
  • Bachelor’s Degree in Electrical Engineering or a related field; or the equivalent combination of education and experience.
  • A minimum of seven years experience in distribution and dispatch operations.
  • A minimum of three years experience in a supervisory role.
  • Knowledge of the power system.
  • Assessment skills including problem diagnosis and identification of proper methods and techniques to resolve and prevent future problems.
  • Communication and interpersonal skills including the ability to consult and resolve internal and external customer issues which maybe critical, sensitive, or urgent in nature.
  • Ability to work with all levels of an organization including people with different styles and backgrounds; ability to work as a member of a team.
  • Expert knowledge of current technologies, tools, systems, and vendors.
  • Understanding of applicable Company policies, practices and procedures.
  • Ability to effectively translate technical jargon into layman’s terms.
Posting End Date: December 14, 2017