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Customer Service

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Customer Sesrvice Bulletin0226

Customer Service for Spanish-Speaking Community Members
A public utility perspective

A quick Google search for “customer service for Spanish-​speaking customers” reveals a clear pattern. Most articles, toolkits, and services are aimed at competitive businesses—companies trying to attract, retain, or upsell customers. The emphasis is on brand loyalty, customer acquisition, and...

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February 10, 2026

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Northwest Public Power Association (NWPPA) is a not-for-profit association of over 150 public/people’s utility districts, electric cooperatives, municipalities, and Crown corporations in the Western U.S. and Canada.

NWPPA also serves the networking needs of over 300 Associate Members across the U.S. and Canada who are allied with the electric utility industry.

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Northwest Public Power Association
9817 NE 54th St., Suite 200
Vancouver, WA 98662

(360) 254-0109
nwppa@nwppa.org

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