Member Spotlight
Learning on Demand is Now Open to all Utility Members
Beginning March 8, 2019 NWPPA’s Learning on Demand platform is now accessible at no additional cost to utility members! ...
Franklin PUD Commissioners Select New General Manager
On March 12, the Franklin PUD (Pasco, Wash.) Board of Commissioners selected Scott R. Rhees as the next general ...
APPA Honors Public Power Utilities for High Levels of Reliability
The American Public Power Association recently honored 143 ...
Association News
Training Department Highlights
May 7–8, 2019
Influencing Others: Mastering Human Dynamics
This interactive class covers how influence is impacted by the key elements of human dynamics, including how we display our emotions and intent through nonverbal cues. During the class, attendees will learn how to influence, or guide, human behavior through effective negotiation and facilitation techniques.
Who Should Attend:
Anyone who engages in frequent human interactions, such as utility and community leaders, customer service representatives, human resources professionals, and field employees.
May 7–9, 2019
Foreman Leadership Accelerated Program Part 1
The electric utility industry of the 22nd century will look much different than it does today. With the changes in workforce and new technology comes the need for new technical job skills as well as the skills needed to coach, motivate, and inspire crew members. This course is designed to prepare new and future foremen, crew leaders, and others in supervisory capacities for the challenges of effective leadership in an environment that includes a new generation of workers with different frames of reference toward employers and the workplace. Participants will gain insight into what people respect in leaders and how to develop their own unique leadership style.
Who Should Attend:
Foremen and crew leaders.
