​Almost one million businesses and individuals file bankruptcy annually in the United States. Although bankruptcies filed by customers are a challenge for any business, they present a special type of challenge for utilities due to the necessity of their services to consumers. Utilities must find a balance between following the laws as they relate to bankruptcy, while also being responsive to their customers and limiting the exposure to revenue loss. This course covers all the basic information relating to bankruptcies that you need to best help your customers that have or are filing for bankruptcy.